Associate Technical Support Specialist Sydney, Australia
Intercom
🌎 Remote
Remote
Health Insurance
Job Description
Working as a Help Desk in Wollongong, NSW
There are 1,000 Help Desk opportunities available in Wollongong, NSW all with unique requirements.
Help Desk workers are required to answer customer questions about technology products. They discuss technical information with clients and troubleshoot issues. The Help Desk worker must be able to evaluate, prioritize and solve problems. Specific job responsibilities include helping users install software, troubleshooting hardware issues, installing patches or new programs, working on remote support systems, and monitoring customer accounts for security purposes. What is it like to work as a Help Desk?