There are 27 Technical Account Manager opportunities available in Newcastle, NSW all with unique requirements.
A Technical Account Manager manages the relationship between a company that packages and sells software to clients and the consulting firms and IT departments that implement the software. The account manager is crucial in mediating any problems that might arise during the implementation process and managing customer relationships. Tasks may include establishing rapport with key personnel through telephone or email contact, providing continued support to customers, monitoring product status and competitors' offerings, and performing industry and customer research.
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