Help Desk Analyst Jobs in San Antonio, TX (4)
Application System Analyst Senior - IM Support Business
BCBA - 10K Sign on Bonus - Remote
Help Desk Analyst
Help Desk Analyst
Systems/Help Desk Analyst
Remote Service Desk Technician - Level 1 - Intl (Philippines/Lat
Help Desk Analyst Salary in San Antonio
Help Desk Analysts working in San Antonio, TX make an average annual salary of $44K and a maximum annual salary of around $66K.
Job Description
Working as a Help Desk Analyst in San Antonio, TX
There are 4 Help Desk Analyst opportunities available in San Antonio, TX all with unique requirements.
A Help Desk Analyst's duties typically include primary duties such as answering phone calls, emails, and chats from customers. These contacts are related to problems with products or services. Help Desk Analysts also log all issues, track them until they are resolved, assign them to the correct department for resolution. They will also troubleshoot with customers directly sometimes.
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Help Desk Analyst jobs near San Antonio, TX
Help Desk Analysts in San Antonio, TX Resume Data
Average Experience for Help Desk Analysts in San Antonio, TX
- More than 10 years: 59%
- 6-10 years: 29%
- 3-5 years: 10%
- 1-2 years: 2%
- Less than 1 year: 0%
Educational Background for Help Desk Analysts in San Antonio, TX
- Bachelors: 40%
- Diploma: 24%
- Associates: 24%
- Masters: 12%
- Doctorate: 1%
Top Skill for Help Desk Analysts in San Antonio, TX
- Technical support: 19%
- Customer focus & orientation: 15%
- Basic computer skills: 14%
- Attention to detail: 11%
- Technical support: Customer situations: 10%
- Customer service: 8%
- Analyzing data: 7%
- Call center customer service: 6%
- Work style: Reliability: 6%
- Spreadsheets with Microsoft Excel: 5%
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