Help Desk Analyst Jobs in Georgetown, TX
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Job Description
Working as a Help Desk Analyst in Georgetown, TX
There are 0 Help Desk Analyst opportunities available in Georgetown, TX all with unique requirements.
A Help Desk Analyst's duties typically include primary duties such as answering phone calls, emails, and chats from customers. These contacts are related to problems with products or services. Help Desk Analysts also log all issues, track them until they are resolved, assign them to the correct department for resolution. They will also troubleshoot with customers directly sometimes.
Help Desk Analyst jobs near Georgetown, TX
Help Desk Analysts in Georgetown, TX Resume Data
Average Experience for Help Desk Analysts in Georgetown, TX
- More than 10 years: 64%
- 6-10 years: 28%
- 3-5 years: 7%
- Less than 1 year: 0%
- 1-2 years: 0%
Educational Background for Help Desk Analysts in Georgetown, TX
- Bachelors: 44%
- Diploma: 24%
- Associates: 19%
- Masters: 12%
- Doctorate: 0%
Top Skill for Help Desk Analysts in Georgetown, TX
- Technical support: 21%
- Attention to detail: 13%
- Customer focus & orientation: 12%
- Technical support: Customer situations: 12%
- Basic computer skills: 11%
- Customer service: 9%
- Work style: Reliability: 7%
- Call center customer service: 5%
- Verbal communication: 5%
- Analyzing data: 5%
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